Codes of conduct

PTBA Code of Conduct is stated in the Code of Conduct and Business Ethics document signed by the Board of Directors and Board of Commissioners. These Guidelines are based on International Standards (United Nations Global Compact, ILO Foundation Conventions), company values, principles of business ethics and work ethics as a framework for implementing responsible business. The PTBA Code of Conduct applies to all employees, directors and commissioners.

As complement to the Code of Conduct and Business Ethics, there are a number of internal policies that all employees must comply, in the form of company policies, management agreements and trade unions as stated in the Collective Labor Agreement. Implemented since 2009 and was last updated in 2018, this Code of Conduct is also applied as the basis for partnering or doing business in global markets where laws and regulations, working conditions, environmental standards and varying business ethics demand comprehensive strategies related to responsible business, business ethics, and risk management. This Code of Conduct is a minimum behavior requirement to be implemented by the entire value chains, whether PTBA as a buyer or seller.

Human Rights

PTBA has implemented the principles related to human rights, labor rights, environment, and anti-corruption since 2009. As commitment manifestation to implement these principles, PTBA plans to join as a member of the UN Global Compact in early 2021. PTBA supports and respects human rights and in its business process strives to ensure no involvement in human rights violations, such as discrimination for persons with disabilities, human trafficking, child labor, sex discrimination or abuses and slavery. PTBA also gives rights to Indigenous People around the company's operational areas through CSR programs. In evaluating company business partners, PTBA considers Occupational Health and Safety (HSE), Employment and Community Development as important aspects of the Company's Business Partners.


In June 2020 PTBA obtained the ISO 37001:2016 Certificate for Anti-Bribery Management System (SMAP) after an Audit process by the British Standard Institution (BSI). In addition, as a form of commitment to implementing the Anti-Bribery Management System (SMAP), 8 targets were set, including zero bribery cases, increasing awareness of all employees of the SMAP, and reporting of official assets to State Agencies (Corruption Eradication Commission). For SMAP implementation consistency, regular monitoring or evaluation is carried out and is reported annually through the Management Review Meetings mechanism. The company has zero-tolerance approach to bribery and corruption; the Anti-Bribery Management System Guidelines (SMAP) apply to all employees, directors and commissioners. The guidelines also apply to the Company, Subsidiaries and Affiliated Companies. In addition, PTBA has 7 derivative policies of Corporate Governance Policy in an effort to implement good governance practices, namely:

  • Holding Interaction Policy with Controlled Companies and Affiliated Companies
  • Conflict of Interest Policy
  • Insider Trading Policy
  • Goods and Services Procurement Policy
  • Risk Management Policy
  • Anti-Gratification Policy
  • Legal Compliance Policy


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